Quality over Quantity
Contrary to the current direction of home care today, we lead with this simple philosophy: Quality Over Quantity.
It is not the number of home health aides we employ or cases we take that distinguishes our agency, but rather the balance in achieving 100 % quality care for all of our clients.
Quality care is achieved and maintained through a focus on:
Compatibility Between Home Health Aides and Clients
- At European Expert Care, we recognize that everyone is unique.
- Unlike many other agencies, we interview home health aides on a case-by-case basis in order to ensure the best compatibility.
- If a problem arises, flexibility and immediate action is taken to resolve each unique situation. We will replace a home health aide if our client is unsatisfied.
We match home health aides and clients as best as possible according to factors such as:
- Personality
- Age
- Language
- Lifestyle
- Dietary needs (including keeping Kosher)
- Religious Preferences
- Specific Physical/ Mental/ Emotional Needs
Hiring and Retaining Only the Most Qualified Individuals
Through our rigorous screening process we search for key personality traits and experience with every potential hire. We perform thorough:
- Reference Checks
- Physical Exams and Drug Screening
- FBI Nationwide Criminal Background Checks (Fingerprinting)
- Personal Interviews and Evaluation
- Rewarding our Employees
At European Expert Care, we are better able to attract and retain quality caregivers because we focus on employee recognition.
We believe in rewarding quality service, extra effort and dedication by paying our employees a higher than average per hour and per diem rate.
